
/* Alana Auto — assistant Christophe */
.aa-assistant-launcher{position:fixed;right:22px;bottom:92px;z-index:10000;width:78px;height:78px;border:3px solid #ff8500;border-radius:50%;padding:0;background:#0b0d10;box-shadow:0 12px 35px rgba(0,0,0,.35);cursor:pointer;overflow:visible}
.aa-assistant-launcher img{width:100%;height:100%;object-fit:cover;border-radius:50%;background:#dbe7f5}
.aa-assistant-launcher:after{content:"";position:absolute;right:-2px;bottom:1px;width:16px;height:16px;background:#25d366;border:3px solid #fff;border-radius:50%}
.aa-assistant-launcher .aa-pulse{position:absolute;inset:-9px;border:2px solid rgba(255,133,0,.45);border-radius:50%;animation:aaAssistantPulse 2s infinite}
.aa-assistant-tooltip{position:absolute;right:0;bottom:88px;background:#111;color:#fff;padding:9px 12px;border-radius:12px;font-size:.78rem;font-weight:800;white-space:nowrap;box-shadow:0 8px 25px rgba(0,0,0,.25);pointer-events:none}
.aa-assistant-panel{position:fixed;right:22px;bottom:182px;z-index:10001;width:min(390px,calc(100vw - 28px));height:min(610px,calc(100vh - 205px));background:#fff;border:1px solid #e6e6e6;border-radius:22px;box-shadow:0 24px 70px rgba(0,0,0,.28);display:none;overflow:hidden}
.aa-assistant-panel.open{display:flex;flex-direction:column;animation:aaAssistantIn .22s ease-out}
.aa-assistant-head{background:linear-gradient(135deg,#0a2540,#111);color:#fff;padding:15px 16px;display:flex;align-items:center;gap:11px}
.aa-assistant-head img{width:48px;height:48px;border-radius:50%;object-fit:cover;background:#dbe7f5;border:2px solid #ff8500}
.aa-assistant-head-main{min-width:0;flex:1}
.aa-assistant-head strong{display:block;font-size:1rem}
.aa-assistant-head span{display:block;color:#cbd5e1;font-size:.76rem;margin-top:2px}
.aa-assistant-close{border:0;background:rgba(255,255,255,.1);color:#fff;width:38px;height:38px;border-radius:10px;font-size:1.2rem;cursor:pointer}
.aa-assistant-messages{flex:1;overflow:auto;padding:15px;background:#f5f7fa}
.aa-msg{max-width:88%;padding:10px 12px;border-radius:15px;margin:0 0 10px;font-size:.9rem;line-height:1.45;white-space:pre-line}
.aa-msg.bot{background:#fff;color:#202020;border:1px solid #e8e8e8;border-top-left-radius:5px}
.aa-msg.user{background:#ff8500;color:#111;margin-left:auto;border-top-right-radius:5px}
.aa-quick{display:flex;flex-wrap:wrap;gap:7px;margin:3px 0 11px}
.aa-quick button{border:1px solid #ff8500;background:#fff8f0;color:#a84f00;border-radius:999px;padding:8px 10px;font-size:.76rem;font-weight:800;cursor:pointer}
.aa-quick button:hover{background:#ff8500;color:#111}
.aa-assistant-actions{padding:10px 12px;border-top:1px solid #eee;background:#fff;display:flex;gap:7px;flex-wrap:wrap}
.aa-assistant-actions a{flex:1;min-width:95px;text-align:center;text-decoration:none;padding:9px 7px;border-radius:10px;font-size:.76rem;font-weight:900}
.aa-assistant-actions .rdv{background:#ff8500;color:#111}.aa-assistant-actions .call{background:#0a2540;color:#fff}.aa-assistant-actions .wa{background:#25d366;color:#fff}
.aa-assistant-form{display:flex;gap:7px;padding:10px 12px;background:#fff;border-top:1px solid #eee}
.aa-assistant-form input{min-width:0;flex:1;padding:11px 12px;border:1px solid #ddd;border-radius:12px;font:inherit;font-size:.9rem;outline:none}
.aa-assistant-form input:focus{border-color:#ff8500;box-shadow:0 0 0 3px rgba(255,133,0,.12)}
.aa-assistant-form button{width:44px;height:44px;border:0;border-radius:12px;background:#ff8500;color:#111;font-weight:900;cursor:pointer}
.aa-assistant-form button.voice{background:#0a2540;color:#fff}
.aa-assistant-note{font-size:.68rem;color:#777;padding:0 12px 8px;background:#fff}
@keyframes aaAssistantPulse{0%,100%{transform:scale(.96);opacity:.65}50%{transform:scale(1.08);opacity:0}}
@keyframes aaAssistantIn{from{opacity:0;transform:translateY(12px) scale(.98)}to{opacity:1;transform:none}}
@media(max-width:600px){
 .aa-assistant-launcher{right:14px;bottom:82px;width:68px;height:68px}
 .aa-assistant-panel{right:10px;bottom:158px;width:calc(100vw - 20px);height:min(590px,calc(100vh - 178px));border-radius:18px}
 .aa-assistant-tooltip{display:none}
}
@media(prefers-reduced-motion:reduce){.aa-assistant-launcher .aa-pulse,.aa-assistant-panel.open{animation:none}}

/* v2 — avatar, voix et recherche tarifaire */
.aa-avatar-wrap{position:relative;width:100%;height:100%;display:block}.aa-avatar-wrap img,.aa-head-avatar img{width:100%;height:100%;object-fit:cover;border-radius:50%;display:block;background:#dbe7f5}.aa-avatar-fallback,.aa-head-avatar>span{display:none;align-items:center;justify-content:center;width:100%;height:100%;font-size:2.1rem;background:linear-gradient(145deg,#9fc4e9,#2d5f91);border-radius:50%}.aa-avatar-wrap img:not([src]),.aa-head-avatar img:not([src]){display:none}.aa-assistant-launcher.speaking{animation:aaSpeak .7s ease-in-out infinite alternate}.aa-assistant-launcher.speaking .aa-pulse{animation-duration:.65s}.aa-assistant-status{font-size:.68rem;color:#6b7280;padding:6px 14px;border-bottom:1px solid #eee;background:#fff}.aa-assistant-status span{display:inline-block;width:7px;height:7px;border-radius:50%;background:#25d366;margin-right:5px}.aa-assistant-head{min-height:70px}.aa-head-avatar{width:48px;height:48px;display:block;flex:0 0 48px}.aa-head-avatar img{object-fit:cover}.aa-assistant-messages{scroll-behavior:smooth}.aa-msg.bot{box-shadow:0 1px 3px rgba(0,0,0,.03)}
@keyframes aaSpeak{from{transform:translateY(0) scale(1)}to{transform:translateY(-3px) scale(1.04)}}
@media(max-width:600px){.aa-assistant-launcher{bottom:88px}.aa-assistant-panel{bottom:164px}.aa-assistant-form input{font-size:16px}}
